Testimonials for our Managed Print Services
Don’t just take our word for it. Read also what our clients say about our Managed Print Services:
Kopikat are always available for any questions or queries we have in relation to our photocopier.
Service is immediate when we request it and delivery of the toners is always the next day.
Great customer service very and very good company to deal with.
We are very satisfied with the service from your company.
The printer is very easy to use, has great features and any mechanical issue has always been dealt with promptly and efficiently by your staff.
“Before we moved to Kopikat we were frequently let down and overcharged by our supplier.
We have worked with Kopikat now for over five years and have found them to be professional, efficient and courteous.
We receive a cost effective service and a quick response to any service request calls made from our office to theirs. I would have no hesitation in recommending Kopikat to anyone.”
“As a technology-centric law firm that aims to be paperless, our business relies heavily on reliable and swift scanning facilities. Any down time could have serious adverse/financial effects on our e-discovery, DMS and archiving processes. This is the reason we partnered with Kopikat; they have excellent machines and their after sales support is second to none.
Kopikat’s support team consists of trustworthy and well trained professionals; they act fast and always with a smile.
I recommend them without any reservation whatsoever.”
“Bergins are delighted to recommend Kopikat, the service is very professional and efficient.
The response is immediate ad in our business today, it is great comfort to know we have that kind of backup.”
“Kopikat is the first service that we have worked for in-house printers that didn’t make us feel like a number.
They helped us save money and are great for call outs to set new people up or help us solve any issues.”
“Engineers Ireland have been dealing with Kopikat for well over 20 years now, and I am delighted to say that they have never taken anything but the best of care of us. We do a serious amount of printing and scanning thanks to an extensive membership, so the peace of mind which Kopikat give us is extremely important.
The guys (and girls!) at Kopikat understand our need for Print quality as well scanning better than anyone, and the manner in which they deliver on our needs is second to none!
I would be delighted to recommend Kopikat to any company looking for a real can-do business partner when it comes to this sort of thing!”
“St. Michaels House is a long standing customer of Kopikat’s, with a growing number of machines from them.
My experience of working with them is a very positive one – always prompt and thorough in their response to our service calls and delivered in a pleasant, friendly manner.
Pat, Tom, Eamon and the team fully understand the nature of our business and the important need for a good reliable service in the area of photocopying and printing. They are also always very supportive to our fundraising initiatives when we seek their assistance.”
“We have been cutomers of Kopikat for many years’ now. The photocopier we purchased can practically do everything and is very simple to use. We were all trained fully in how to use it. No query is too big or small for them to deal with.
I have always found the staff to be very friendly, efficient and knowledgeable.
Most of all when they say they will come out, they arrive at the allocated time. I would be happy to recommend them.”
“SMP have availed of Kopikat’s services for about 12 years now and find them to be professional, friendly and reliable.
We have found the quality and dependability of the machines they have supplied to us to be excellent. Service is important to us and the speedy call outs from Kopikat along with their human approach give us great peace of mind. We would have no hesitation in recommending Kopikat as a service provider to other businesses.”
“Tom and the entire team at Kopikat have been a pleasure to deal with form the get-go.
They are true professionals – approachable and highly responsive.
From consultation to implementation and ongoing support,
nothing is ever too much trouble but more than that they go the extra mile to find the best solutions for our changing requirements.
We couldn’t imagine working with anyone else and consider them an integral part of our team.”
“We moved our managed print solution to Kopikat in June 2016. From our first meeting, we have found Kopikat to be a customer focussed business and they have provided us with the best advice for sourcing new printing equipment and software that facilitates ‘follow-me’ printing and workflow scanning.
The managed print solution they advised for us was very focussed on giving value for money on ongoing copy charge costs. Tracking software allows us to keep track of costs / usage.
Kopikat’s after sales support is second to none and they are very pro-active in monitoring machine performance and consumables.
I would have no hesitation in recommending Kopikat to other businesses.”
“We have found Kopikat to be a great service. For a small organisation like us, it is a cost-effective way of printing, offering us flexibility, and the ability to manage it all ourselves.
The Kopikat team are always helpful and supportive and this makes managing our printing a seamless process.”
“Kopikat are the only printing services supplier we have worked with, and we do not see that changing.
The service is personal and professional and the rare tech issues we’ve encountered with our machine have been remedied swiftly and efficiently.
I’d happily recommend Kopikat.”
“Prior to starting out with Kopikat in early 2015 we were using a combination of a small scale printer and outsourced printing services for our printing. By moving to Kopikat we were able to do a lot more printing in house, thanks to the print quality and reliability of the machine itself. This greatly reduced our costs and also reliance on outside services.
Service is really important to us so it is great to deal with a company who are sharp, professional but friendly at the same time.
I would be confident recommending Kopikat’s services to anyone.”
“Kopikat are a supplier local to ourselves, who have been on the go almost as long as we have, which gives great peace of mind.
The printer and more importantly support, which the Kopikat team have provided us with over the years, mean the machine just works away as it is supposed to.
We would be happy to recommend them to any of our clients.”
“HMP have been using Kopikat for our printer for a while now and have always found them great to deal with. The service levels are a step above what we had experienced before.
Fast call outs coupled with the friendly support when you call the office provide real peace of mind.”
“We have been dealing with Kopikat for many years and
we have always found them extremely efficient and attentive for all our requests –
from ordering new equipment to solving any issues that came up. We would highly recommend them to any organisation.
“As a long-time customer of Kopikat,
we are pleased to say the service they provide, the efficiency and speed from Tom Brennan and the Kopikat team have been very satisfactory.”
“We are very pleased with how things are working out to date.
It is pleasing to deal with an established family company which mirrors our own values.”
“Radio Nova have been dealing with Kopikat since mid-way through 2014. Throughout that time the product and service which they have provided has been fantastic. The Print and Scan quality is great.
Call out times are prompt, and the engineers friendly. When you call their office you get a HUMAN on the phone, which we love.
Would be happy to recommend them.”
“Chambers Engineering have been using Kopikat as a supplier for many years now with no complaints. The machine prints, copies and scans in a way that all the staff can use it easily.
The technical support is fast and reliable and when you call the office it is nice that they know who we are.
It’s a great system and I would happily recommend them to anybody.”
“We use our Kopikat machine for every thing with ink bar make the tea in my favourite mug!!! Pleased is not the best word to use when describing the level service & product we received from Pat & his team….
…its bloody BRILLIANT.
If you were like us running with a separate printer & scanner both who drank ink while in use then you really need to get the perfect easy solution from Pat. We explained our simply requirements to him (Pat), he then brought in one of his many quality machines & now we have 3 in total in our offices with a fourth on the way. Our business for print relies on quality finish, speed of print, cost effectiveness & simplistic operational use. And that’s the reason why we have ordered our 4th machine form Pat.
The service from Pats team is great, we have reduced our printing costs dramatically, we have fast superior print, we have very easy scan to file system & all within one touch screen machine. One would think that a printer is standard in all offices & in Real Estate wouldn’t be used that often, I can assure you that we keep our machine on its toes& in turn has given us extra time & confidence to secure more business which is Brilliant for us.”
“LMC Consulting have been with Kopikat since our inception in 2012 (before that we were with them for 5 years as lee McCullough Structural Engineers). During that time we have been utilizing Kopikat printer / copier hardware and availed of their excellent service – at all times both prompt and efficient. When we moved office Kopikat organized the removal and reinstatement of our copying / printing facilities without a hitch and with the minimum of disruption.
Our experience with ‘Kopikat’ hardware is that it is both reliable, durable (we are ‘on’ our second printer / copier at the time of writing) and excellent value both in terms of the investment and ongoing running costs.
We have always found the Kopikat team to be flexible, courteous and helpful and look forward to continuing our mutually beneficial association in the years ahead. I am very happy to recommend the Kopikat Team and their products.”
“Great service and machines but more importantly good people.
Nothing but praise for the team at Kopikat. They have never let us down with this sort of thing.
I would be more than happy to recommend them to anyone.”
“We have used Kopikat for all of our black & white and colour printing, along with scanning services for a number of years now.
We’re really happy with the quality, service and price! Great to deal with and happy to recommend!”